One of our recovery experts will take the time to fully understand your case and answer any of your questions.

We will evaluate your media to determine the exact cause of failure. Once we diagnosed the problem we will contact you to discuss your available recovery options and price.

Once you approve we will get hard to work on your recovery. In most cases we will focus on your most important files or folders first and then work on getting a full recovery after.

Once your files are ready we can transfer them to existing media you already own or an external drive or USB stick we have for sale. Everything will be ready for pick up or shipping. we will be available to answer any questions you may have.